The XT Network initially didn't perform up to expectations and NZers were grumpy - Telecom fixed it and the CEO stepped up to illustrate that the network was now working, as it should have, even in hard to get to locations.
Simon had written the script as we finished the Chorus Launch, and pitched it as I travelled back to Sydney. Walking out of the airport I got a text asking me to come back in a few days as they were about to fly to the South Island to shoot the commercial.